Business management systems exist in almost structured organizations from various vendors and service providers in the market. These exist to help smoothen business operations and provide transparency for all business transactions.
However, there are numerous existing systems that are unoptimized and require more labor and time to operate. This lost time can accumulate causing the business to lose potential income. Nowadays, there are better systems that have functions that mitigate or outright prevent these losses.
For tire shop invoicing scenarios, sending a ticket for every frequent common task also known as canned jobs would require numerous back-and-forths which are tedious and cause unnecessary waste of resources. Here are other features of optimized systems that can benefit your business.
- Easier management of inventory and shop resources
Inventory management functionalities are crucial to shops and service providers that need physical resources as part of their commodity. Company equipment, consumables, and borrowed tools can be displayed in one interface and labelled with numerous tags such as “available”, “in-use”, or “out-of-stock”.
The interface also allows users to filter and search for parts stored in the database. The database would only need initial logging of the inflows and outflows of inventory, and it can be considered real-time information of the store’s stock.
- Adding and management of common tasks
Like the earlier mentioned scenario, tasks can be templated, and it would only require a few clicks and taps to request for a particular common service. This would spare both the customer and the provider the need to communicate further since the summary of the commissioned task is already outlined.
Price calculation, project estimation, and other steps can be skipped, and execution of the task can be done according to the standard protocols.
- All-in-one user interface for all purposes and uses
Many people think that customer and shop employee are using different systems, i.e. buyer program and seller application. However, these can be integrated together, since they are using the same database as both source and destination of the inputted data.
Thus, for any business procedures that would require attachment of necessary files such as image support for digital vehicle inspections can be done using the same user interface. That would also mean that whoever is going to receive the support ticket from the service desk can also reply to the customer and forward the request to the mechanic that will perform the inspection on the same interface.
- Create project maps and work breakdown structures
To create quality outputs, there is a need for a structured approach to performing tasks. That would mean that for every specific project, it needs to be dissected into separate stages of differing priorities so that important aspects will not be neglected.
For this to succeed, project mapping is a strategy commonly performed by teams when tackling a solution to a problem. This can easily be done by indicating project deliverables, assigning it to respective employees, and recording these to the system to easily visualize them. Hence, it would be easier for the workers to discuss and operate both as a team and separately.
